legal / privacy-policy
Privacy Policy
Last Updated: 12 May 2025 · Effective: 12 May 2025
At Samong Code, we take care with the personal information that passes through our site. This policy explains what we collect, why we collect it, how we protect it, and what you can do about it. If anything here is unclear, please reach out — we are glad to explain.
1. Introduction
This Privacy Policy applies to Samong Code, located at 132 Sukhumvit 21, Watthana, Bangkok 10110, Thailand, operating as a data controller for information collected through samongco.pro and our related services.
By using this website or enquiring about our courses, you acknowledge that personal data you provide may be processed as described here. We will never sell your information to third parties or use it for purposes beyond what this policy describes.
For data-related questions, contact us at [email protected].
2. Data we collect
We collect only what is necessary for the purpose described.
Information you provide directly — when you fill in our contact or enrolment form, you may share your name, email address, phone number, and a message. None of these fields are required unless clearly marked so.
Usage information — if analytics cookies are accepted, we receive general data about how people navigate this site: which pages are visited, time on page, device type, and broad geographic region (country level). This data does not identify individuals.
Technical data — our hosting infrastructure may log IP addresses, browser type, and referral URL for security and operational purposes. These logs are retained for no more than 90 days.
Legal basis for processing
- Your consent — for optional cookies and marketing communications
- Legitimate interest — for security logging and improving our service
- Contract — when processing your enquiry to discuss enrolment
Retention periods
- Contact enquiries: retained for up to 3 years or until you ask us to remove them
- Enrolment records: retained for 5 years after course completion for administrative purposes
- Analytics data: up to 26 months as configured with the analytics provider
- Security logs: up to 90 days
3. How we use your information
We use the information we collect for the following purposes only:
- Responding to enquiries — to answer your questions and discuss whether a course is right for you
- Enrolment and course delivery — to confirm your place, share course materials, and coordinate mentor sessions
- Service communications — to send you information directly relevant to your course progress or schedule
- Site improvement — to understand how the site is used and make it clearer and more useful
- Legal compliance — to meet any obligation required by Thai law or applicable international regulation
We do not send marketing emails unless you have specifically opted in to receive them, and you may opt out at any time by replying to any such message or writing to us directly.
We do not share personal data with third parties except as described in Section 2 (analytics and advertising providers), or where required by law.
4. How we protect your data
We apply reasonable technical and organisational measures to keep your data safe:
- All data in transit is encrypted via HTTPS/TLS
- Access to stored personal data is restricted to those who need it for their role
- Internal systems are protected by password policies and access controls
- We review our practices periodically and update them as appropriate
If we become aware of a data breach that is likely to affect your rights, we will notify you and, where required, the relevant authority within the timeframe set by applicable law.
No system is completely without risk. If you have concerns about how we handle your data, please contact us and we will address them promptly.
6. Your rights
Under applicable data protection frameworks, including Thailand's Personal Data Protection Act (PDPA), you have the following rights:
- Access — you may request a copy of the personal data we hold about you
- Rectification — you may ask us to correct any inaccurate or incomplete data
- Erasure — you may request deletion of your data where we no longer have a lawful reason to retain it
- Data portability — where technically feasible, you may request your data in a portable format
- Object to processing — you may object to processing based on legitimate interest
- Withdraw consent — where we rely on your consent, you may withdraw it at any time without affecting anything done before withdrawal
- Lodge a complaint — you have the right to raise a concern with the Office of the Personal Data Protection Committee (PDPC) in Thailand
To exercise any of these rights, write to us at [email protected]. We will respond within 30 days of receiving your request.
7. Third-party links
This site may contain links to other websites — resource articles, reference tools, or partner services. Once you follow a link to an external site, this policy no longer applies. We are not responsible for the privacy practices of third-party sites and encourage you to read their policies before sharing any personal information with them.
8. Children's privacy
Our courses are designed for adults. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has submitted information through this site, please contact us and we will delete it promptly.
9. Policy updates
We may update this policy from time to time — for example, if we add a new service or a law changes. When we do, we will update the "Last Updated" date at the top of this page.
If the changes are significant, we will make a reasonable effort to let you know — for instance by placing a notice on the homepage or sending an email to those who have previously contacted us.
Continued use of this site after an update indicates acceptance of the revised policy.
10. Contact us
For any question, request, or concern related to this policy or to your personal data:
Samong Code
132 Sukhumvit 21, Watthana, Bangkok 10110, Thailand
[email protected]
+66 2 762 3915
We aim to respond to all data-related enquiries within two working days.